jom99
Terms & Conditions | jom99
Effective Date: September 10, 2026
Essential Rule Summary
- Users must be at least 21 years of age to access the platform.
- Strictly one account per individual, household, or device.
- Account details must exactly match the name on payment methods.
- Promotional bonuses are subject to specific wagering requirements.
- Platform abuse or fraud may lead to the forfeiture of funds.
Acceptance of Terms
By accessing the jom99 platform, registering an account, or using any of our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. These terms constitute a legal agreement between you (the user) and the platform operator.
We reserve the right to modify these terms at any time. Your continued use of the website after any changes are posted signifies your acceptance of the updated terms. It is your responsibility to review this page periodically to stay informed of any modifications.
User Eligibility
To participate in the activities provided on this platform, you must meet the following criteria:
Account Registration and Security
When creating an account, you agree to provide accurate, current, and complete information. Providing false data may result in the immediate closure of your account and the forfeiture of any existing balances.
To maintain the integrity of our community, the platform strictly enforces a "one account" policy. This means only one account is permitted per person, per household, per IP address, or per device. Detection of multiple accounts will be treated as a violation of these terms.
We may require identity verification (KYC) at various stages, particularly before processing withdrawals. You agree to provide the requested documentation to verify your identity and age when prompted.
Deposits and Withdrawals
The platform supports various payment categories to facilitate your experience. All financial transactions are conducted in MYR (RM).
| Topic | General Policy |
|---|---|
| Account Matching | Payment methods used must be registered in the name of the account holder. Third-party payments are strictly prohibited. |
| Limits & Timing | Specific deposit and withdrawal limits, as well as processing times, are displayed in your account and may vary by method. |
| Payout Verification | Withdrawal requests are subject to verification. We reserve the right to request KYC documents before approving any payout. |
| Transaction Errors | Users are responsible for ensuring correct details are entered during transactions. |
For detailed payment instructions and available methods, please visit our Payments page.
Bonuses and Promotions
From time to time, jom99 offers promotional bonuses to enhance the user experience. Every offer is governed by its own specific set of terms, which will be displayed alongside the promotion.
Most bonuses come with wagering (playthrough) requirements. This means the bonus funds and sometimes the qualifying deposit must be wagered a certain number of times before they can be converted to withdrawable cash. Bonus funds are tracked in a separate balance from your cash funds.
Bonus abuse, including the use of multiple accounts to claim the same offer or exploiting technical loopholes, is strictly prohibited and will result in the removal of bonus funds and potential account suspension. View current offers on our Promotions page.
Game Rules and Fair Play
All games on our platform utilize Random Number Generators (RNG) provided by our game suppliers to ensure that every outcome is random and unbiased.
In the event of a technical glitch, connection loss, or system failure during a round, the following rules apply:
- If the round did not complete, it will be voided and stakes will be refunded to the balance.
- If the round completed on the server side, the result stands as determined by the RNG.
- Disputed rounds will be investigated using server logs.
Prohibited Activities
To ensure a fair environment for all players, the following activities are strictly forbidden:
Violation of these rules may lead to the immediate voiding of all bets, forfeiture of balances, and permanent account termination.
Responsible Gambling
We are committed to providing a safe environment. Gambling should be a form of entertainment, not a way to make money. We urge all users to never gamble with funds needed for essential living expenses.
To help you manage your play, we provide the following tools:
- Deposit limits to control your spending.
- Session reminders to stay aware of time spent.
- Self-exclusion periods to take a complete break.
For more information and tools, please visit our Responsible Gaming page.
Intellectual Property
All content on this site, including logos, graphics, text, software, and branding, is the property of jom99 or its partners. These materials are protected by intellectual property laws.
Users are granted a limited, non-exclusive license to access the site for personal use. You may not reproduce, distribute, or modify any part of the site's content without explicit written permission from the platform operator.
Availability and Liability
Our services are provided on an "as is" and "as available" basis. While we strive for continuous uptime, the platform may be interrupted for scheduled maintenance, technical updates, or due to factors beyond our control.
We are not liable for any losses resulting from such interruptions. In the rare event of an obvious error in displayed odds, account balances, or payouts, the platform reserves the right to correct these errors and adjust account balances accordingly.
Suspension and Termination
We reserve the right to suspend or terminate any account without prior notice if we suspect a breach of these terms, fraud, or illegal activity. During an investigation, an account may be temporarily locked to prevent funds from being moved.
Upon termination, the platform will review the account balance. Funds obtained through fraudulent means will be forfeited. Legitimate balances may be returned to the user's verified payment method, subject to the completion of the investigation.
Data Protection
The protection of your personal information is a priority. We collect and process account and transaction data solely for the purposes of operating your account, preventing fraud, and ensuring compliance with applicable laws in Malaysia.
We do not sell your personal data to third parties. For detailed information on how we use tracking technologies and manage your preferences, please refer to our Cookie Policy.
Complaints and Disputes
If you encounter any issues or disagree with a decision, we encourage you to resolve the matter internally first. Please submit your complaint through our official support channels.
To ensure a swift resolution, please provide the following in your request:
- Your registered account username.
- Transaction IDs or Game IDs related to the dispute.
- A clear description of the issue.
Our team will investigate the matter using system logs and provider data. If a dispute remains unresolved internally, it will be handled according to the platform's internal dispute resolution protocols.
Changes to These Terms
These terms are subject to periodic updates to reflect changes in service offerings or regulatory requirements. All changes will be posted on this page with a revised "Effective Date."
We recommend that you bookmark this page and check it regularly to ensure you are aware of the current rules governing your use of the platform.
Contact Information
If you have any questions regarding these Terms & Conditions, or if you require clarification on a specific rule, our team is available to assist you.